Customer Services is getting more and more critical in your e-commerce business process and the high demands rightfully so are coming from the companies delivering the services. eMarketer reported out interesting statistics around this customer service demand in the market. Continue reading “More and More customer service expected in E-Commerce”
Category: Omnichannel Commerce
How to drive cloud e-commerce in the omnichannel world
Cloud e-commerce is the quickest and easiest way to enter the world of omnichannel commerce. However platform and infrastructure is very critical to operate a SAAS (Software As A Service). The dimension to manage in an established SAAS environment are very different compared to a licensed model and very cost competitive in the market, plus the SAAS model allows your brand to focus on the business activities instead. Listing view benefits of the model;
- Fast project set-up
- Short time to market
- Attractive pricing models
- Full enterprise commerce functionality
- Rapid availability of new features
- Flexible and scale
- Fewer demands on own IT resources
- Focus on core business
How do you drive your full service e-commerce business to the “cloud”
Continue reading “How to drive cloud e-commerce in the omnichannel world”
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