Author: customecommercenews

Most Popular Platforms for Social Media Shopping

These days, there is no shortage of social media platforms, but not all of them are effective for online selling. According to a survey, approximately 51% of respondents use Facebook for their online purchases, so it’s worth considering this platform when deciding which ones to use. In 2021, there were over 90 million social commerce buyers in the United States.

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Pay for returns is becoming the new normal

Online shops often require customers to pay for returns because processing returns can be costly for the retailer. When a customer makes a return, the retailer has to inspect the item to make sure it’s in good condition, and then may have to repackage it for resale or dispose of it if it’s no longer in sellable condition. Additionally, there may be shipping and handling costs associated with the return, including the cost of sending the item back to the retailer and the cost of restocking or reselling the item.

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