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Customer Services is getting more and more critical in your e-commerce business process and the high demands rightfully so are coming from the companies delivering the services. eMarketer reported out interesting statistics around this customer service demand in the market. Continue reading “More and More customer service expected in E-Commerce”
eMarketer reported today that smartphone purchasing is rapidly growing, similar way as reported yesterday on Dutch statistics. Basically purchasing is coming directly from consumers their home base. Nearly three-quarters of smartphone buyers in France make purchases via their device while out and about, May 2016 research from Médiamétrie uncovered. And almost as many respondents (65%) said they do so while at home. – See more at
Cloud e-commerce is the quickest and easiest way to enter the world of omnichannel commerce. However platform and infrastructure is very critical to operate a SAAS (Software As A Service). The dimension to manage in an established SAAS environment are very different compared to a licensed model and very cost competitive in the market, plus the SAAS model allows your brand to focus on the business activities instead. Listing view benefits of the model;
How do you drive your full service e-commerce business to the “cloud”
Continue reading “How to drive cloud e-commerce in the omnichannel world”
One in five Dutch consumers who shop online used their smartphone to order something online at least once during the third quarter of this year. This means 2.17 million Dutch shopped online via their smartphone. One year ago, 14 percent of the Dutch online shoppers used their smartphone for ordering something online.
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